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Shipping

We ship our orders exclusively with DHL, the most reliable parcel service in the world. All shipping services used provide a tracking number and full insurance. Your shipment is secured up to a value of goods until 600€. DHL tries to deliver your order three times, if they can’t get through to you they will deposit your package at the closest DHL office. All our prices indicated are Euro prices including the legal VAT (19%). The minimum order is € 20. The standard delivery by DHL will take 1-4 working days, it depends from which country you order. Please allow up to two business days (not including weekends or holidays) for us to process your order. Processing time is required so that we can review your order information and prepare it for shipping. Exact shipping options and transit times will be provided at checkout.

 

Rates< 70€70-150€>150€ 

Zone 1

Germany, Austria
FREE    FREE   FREE  

Zone 2

Belgium, Denmark, France, UK, Liechtenstein,
Luxembourg, Netherlands, Norway, Poland

€ 6 FREE  FREE  

Zone 3

Bulgaria, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania,
Portugal, Romania, Sweden, Slovacia, Slovenia, Spain, Czech, Hungary

€ 12 € 6 FREE

 

Zone 4

Greenland, Canada, Russia, Turkey, USA

€ 20 € 10 FREE

 

Zone 5

Argentinia, Australia, Bolivia, Brasilia, Chile, Columbia, China, Costa Rica,
El Salvador, Equador, HongKong, Indonesia, Iran, Israel, Japan, New Zealand,
Peru, Philippines, Singapour, South Africa, South Korea, Thailand

€ 30 € 15 FREE

 

Payment

We currently accept payments by Credit Card (Visa & Master Card), PayPal and Direct Ebanking. Amex and Discover cards are supported through the Paypal guest or member checkout. Upon receiving your order, we carry out a standard pre-authorisation on your payment method to ensure there are sufficient funds to fulfill the transaction. We will only charge the pre-authorisation when the order is packed and ready for shipment. If the billing information is incorrect or incomplete, we may contact you for confirmation before your order is shipped.