Brand Collaboration: MuroExe

Return Policy


Thank you for ordering in our online shop. We hope that the products you've chosen will be among your favorites soon. Nevertheless if you are not satisfied with your purchase please contact our customer service. 


You have the chance to return any item except Sale items within 90 days after the delivery date at your own expense if all of the below applies:

• The product is new and unused
• The product is being returned in the original packing, the packaging must not be damaged
• All labels and hangtags are still attached to this product

If you live outside the EU please make sure to contact our customer service before you return your order.

Please send the package insured with a delivery service of your choice and at your own expense to:

Ucon Acrobatics
Moodja UG
Straße der Einheit 145
14612 Falkensee

The goods will be refunded to your account after your return has been processed. Please ensure that you keep the tracking number of the parcel service until you have received the refund. This may take 5-10 working days.